My name is Diane Catalano and I attended the North Carolina Speech Language Hearing Association Fall Conference at your site on September 24-26th. I had the unfortunate experience of my car not starting upon leaving the conference on Saturday afternoon. Thankfully, your employee Tim in maintenance was working that day. He not only jumped my car, but checked the battery voltage and cleaned the battery contacts on my vehicle, ensuring that I would be able to drive back to Durham safely. He refused to accept any payment or gratuity. Tim went above and beyond in assisting me that day. I want to let you know that you have a truly valuable employee in Tim.
-North Carolina Speech Language Hearing Association